The company’s reorganization plan was overwhelmingly supported by the company’s creditor constituencies.
I a short while ago flew an Embraer aircraft from Dallas to Tyler (flight 2746 on December 29th, 2015.) Since the Embraer is often a small plane with very little leg area, my knees were embedded during the seat back again before me, and it had been triggering discomfort for me as well as passenger in that seat. I questioned the stewardess (“Ellen) if I could go into the exit isle, where there was a lot more home. When I questioned she explained: “We are going to finish counting heads prior to we start out taking part in musical chairs.” When she finished counting people today, I went forward and moved to 1 of two Open up seats from the exit isle–I didn’t inquire her again thanks to her rude reaction the first time. Ellen came about the general public tackle method: “Did you progress in the exit isle? Go back to your seat.” I went back promptly. She continued about the PA: “There could be a $10,000 high-quality, and I'm not going to shell out it.
I sincerely hope to receive a favourable reply throughout the up coming handful of times, so I can go on utilizing American Airlines for my travel.
On seven/19/2013 I flew by American airlines from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Worthy of airport. I'd the worst knowledge I've at any time experienced With all the American Airlines representatives there and when I named customer service they were being no aid possibly. 1st, just one within your Reps despatched us to the incorrect gate; I needed to ask a representative exactly where our flight could well be departing from simply because a gate range wasn't on my boarding go. We went to the gate instructed and ended up sent to the incorrect gate, due to the fact we had been at the wrong gate we did not listen to our departing flight information and facts producing us to pass up our flight. We went on the counter asking for a standing of our flight for the reason that we had listened to absolutely nothing, just one AA attendant within the station wasn't ready to seem anything at all up due to the fact she was typing or performing another thing. I defined to her that it had been vital due to the fact we could skip our flight. She didn’t treatment. Regardless that there was an extended line of folks waiting to talk to the only real AA rep accessible. I waited in line for so long as I could, I then noticed an AA representative walking by and I stopped her for assistance, she explained there was practically nothing she could do and despatched us to a different AA desk. We went to that desk and we ended up informed our plane was correct there exterior getting ready to consider pet friendly charter airplanes leasing company Denver off and that they would not allow us to around the plane because when they known as the AA Associates to the plane and talk to them to look ahead to us it tends to make everybody ridiculous?
never ever received this kind of weak service along with a company that basically doesn’t care about there spending shoppers
Swift’s CEO Jeff Conry reported that “this is a crucial milestone from the company’s continuing steps to complete its monetary restructuring and emerge from chapter 11 inside the very near potential.
I planned to take a minute to connect with out the great customer service Connie Sanders in the Dallas Business office gave my wife and I in a very very annoying scenario. Connie went earlier mentioned and beyond to be sure we were being taken care of and her amount of focus to repairing our issues loaded day was extraordinary, she one handedly restored my faith with your Group and she deserves congratulations for that function that she does.
I needed to vent my disappointment Together with the baggage situation with the airline. Everything else was fantastic, however the way my baggage was handled would make me Feel twice before booking with AA again. I was charged $25 Each individual way for 1 bag, not staying explained to my bag could possibly be carried on for no demand. To add insult for the $50 billed, my bag was destroyed on the surface upon getting returned to me.
I am sorry to mention that our experience for the AA counter in Newark look at more info was lower than stellar – Of the two customer service reps at the counter assisting travellers checking in, 1 dedicated her the perfect time to ONLY Firstclass passengers, and the other girl seemed to do as minimal as possible – as well fast paced stressing about what everyone else was doing – all except what she could BE carrying out! As the line grew more time, the fewer fascinated she became, and her Frame of mind was horrific – It took us fewer time for you to get into the Airport than it did standing in line to check in! (about an hour with only four men and women in front of air charter travel Denver us). By the point we stepped up towards the counter – a new agent acquired on board – we needed to “quiet ourselves down” – you'll be able to envision how one other forty or so persons began to feel behind us! While you constantly attempt to tell us, you “care” in regards to the passenger, and this unique could use some Frame of mind adjustment – or find her another position!
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I'm standing at American airlines counter in McAllen, Tx watching for a lodge voucher 3 hrs right after landing from Flight 5783 that was redirected resulting from lousy climate more than Queretaro.
senores American Airlines me dirigo a ustedes yo Yolanda Alvarado,mande una nota anterior la cual no se si llego resumo perdi mi conexion saliendo vuelo retrazado 4 minutos tarde que tenia saliendo de Caracas to Miami vuelo 914 code#UQAHQD/AA perdi mi conexion yendo a NY y tuve que acarrear yo con los gastos no es justo que el vuelo se retraso por website traffic aereo y yo pague con lodge y comida agradeceria y se me rreconozca lo ocurrido esto ocurrio el dia 23 de Agosto de 2014sin mas agradezco su atencion 201 921 8130 o mi mail gracias
I'm creating to inform you of my Awful working experience flying on American Airlines. First off, I used to be confirmed on flight # 1696 from New Orleans to Chicago for your 5:15 departure on seven/nine/07. As you can imagine just after quite a few variations to this departure time with little if any communication from an Airline agent regarding the hold off (right until the flight time elapsed and no updates have been manufactured) I inquired and learned which the hold off was a immediate results of inclement climate. Upon arrival to Chicago’s O’Hare Airport, I learned that following presenting to my departure gate for my connection, that the flight # 4169 departed less than twenty minutes ahead of my arrival with the gate.
EZjet has created towards the DOT stating the info and difficult Swift Air which is currently awaiting a reply.